Frequently Asked Questions

Everything you need to know about your Aurivita shopping experience.

How long does shipping take?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, generally ranging from 10-15 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

At Aurivita, we prioritize ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel to minimize our environmental footprint.

Can I modify or cancel my order?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by contacting our support team via live chat.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, Amex), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.