Returns & Exchanges
At Aurivita, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't a perfect fit, you can return or exchange eligible items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in their original condition.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.
- 4.Ship and Track
Drop off your package at any authorized courier location and keep your tracking receipt; we will process your refund within 5-7 business days of receipt.